Contact us

If you are unhappy with your item or items, you have 14 days to contact us via the form above to initiate a return.

We offer a full refund when the product has not been opened and is unused or is damaged or defective.

Any returns must be in the original packaging with proof of purchase.

Please see our full return policy here.

Standard delivery varies by carrier. Please note that with the state of the global pandemic, orders may arrive later than usual.

If your order hasn't arrived after two weeks, please contact us and we will look into the details.

For more information, please see our shipping policy page.

Products are stocked up on a regular basis.

Please sign up for restock notifications on the relevant product page to be the first to know when we restock.

The FDA has not evaluated the statements on this website. No claims are made by Aurelian Studio as to the medicinal value of any products from Aurelian Studio. The information presented here is for educating our customers about the products and ingredients and is not intended to diagnose, treat, cure, or prevent any disease. You are responsible for understanding the safe application of these products. If you have any questions, please call or email us for further information.