We strive to package and ship orders as quickly as possible, usually within 2 business days.

Some items are made to order and may require longer, please see product pages for details.

Should you have expedited needs for shipping, please reach out via our contact page to let us know so we can accommodate you.

We offer free shipping on orders over $100 USD.

No. We currently only ship within the United States.

Delivery times vary by carrier. Please select the desired delivery timing from the shipping options section of checkout.

Please allow for 2-3 additional business days for us to pack and ship your order.

We accept returns on new, unopened products. Please allow up to 7-10 business days for your refund to be processed.

Returns are not accepted on gift cards.

Returns must be requested within 14 days of receipt of item. To initiate a return please contact us and let us know the details of your request.

Items sent back to us without initiating a return will not be accepted.

A return request can be initiated within 14 days of receipt of the order.

In instances where a product is damaged in transit we offer two options, either gratis replacement with free shipping or a full refund.

If your product arrives damaged, please contact us at info@aurelian.studio and include photos of the damaged product.

Customer is responsible for return shipping costs. Return shipping amount will be deducted from refund amount.

Yes, once a return is accepted a return shipping label will be generated and sent to the customer email associated with the order.

The cost for this label is deducted from the refund amount.

Please allow 7-10 business days to receive your refund once the item has been returned and received by Aurelian.